First of all, I start with checking the “Rossom” report from the website
and match it with the report in the Dubai World website by checking the total
amount and the number of transactions. Furthermore, when we check everything we
a plowed it in the system, so this is on work that the collection department do
every day. Second, I check the “Disconnection List” from 25 to 27 November 2012
with the “ORACLE” system by checking the “Field Activity Information” if it has
the same date and it is completed. However, check the reconnection fee, chilled
water if date is ok and the amount is AED 1,000.
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